LH
Lian H

1 reviews | Active since Jul 2024

12 Jul 2024, 09:31

Poor customer service - Fedex South Africa

I have sent a query to Fedex, both online and on an queries email address. A lady by the name of Micaela Senekal responded, forwarding the email to someone else to help, and no one has gotten back to us. The query is over a month old, and no one is assisting in sorting this out after various follow ups.

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Replies (1)
Fedex Express
Fedex Express's reply12 Jul 2024, 09:48
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you to resolve this as soon as possible. I trust this is in order. RegardsResolution desk