MJ
Mayur J

1 reviews | Active since Aug 2012

29 Jul 2020, 06:02

Poor customer service FedEx

I've been dealing with a lady by the name of Cherzal Subramoney at FedEx. She initially sent me an email for information I needed to supply. After doing so she only submitted the information a week later to the relevant authorities. She also has not been responding to my emails. This is customer service at its worst.

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Replies (1)
Fedex Express
Fedex Express's reply29 Jul 2020, 08:32
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie