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Ndumiso N
1 reviews | Active since Nov 2015
02 Nov 2020, 07:05
Poor customer service
FedEx does not take its clients seriously. I've been waiting for my parcel since the 19th of October. No call no email return. I continue getting different stories from their customer service when I call.
This is absolutely terrible service. I regret allowing this parcel to be sent through FedEx
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Fedex Express's replyOfficial
02 Nov 2020, 07:37Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
Regards
Brenda
Fedex Express's reply02 Nov 2020, 07:37
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
Regards
Brenda