Poor customer service, and poor service
TNT, I am not happy with the customer service, I have been waiting for my shipment which was supposed to be delivered on the 7th, no they tell me that they couldn't deliver yesterday and today, they will deliver on Monday because it's FedEx that deliver on my area, question it why they don't deliver today because my items are long overdue, where is customer service? They did not even bother telling me that they have problems. I will never use their service,
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Fedex Express's replyOfficial
14 Dec 2020, 12:58Hello
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgwebi
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgwebi
Fedex Express's reply14 Dec 2020, 12:58
Official
Hello
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgwebi
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards
Wendisa Mgwebi