NM
Novashan M

1 reviews | Active since Mar 2018

21 Sept 2020, 11:16

Poor Communication and Service

My package has been stuck in customs for the last 3 weeks and attempts to make contact with you have been completely ignored. Your service is atrocious.

0
Replies (1)
Fedex Express
Fedex Express's reply21 Sept 2020, 14:31
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie