MJ
Martin J

1 reviews | Active since Dec 2013

09 Dec 2020, 10:47

PATHETIC SERVICE TNT, NEVER USE THEM USELESS.

Never Use the service of TNT. First there on line tracking system is pathetic and inaccurate. Then when you phone to find out where your package is they tell you it is unknown and they will escalate the request. After phoning 8 times with the same inquiry and being told 8 times that they will escalate the inquiry, you find out that no one ever escalated the inquiry and nothing has been done to locate your parcel. PATHETIC PATHETIC SERVICE.

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Replies (1)
Fedex Express
Fedex Express's reply11 Dec 2020, 16:02
Official
Hello     
       
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.     
                     
Regards
Wendisa Mgwebi