WS
Wilna S
1 reviews | Active since Jan 2019
02 Jan 2019, 11:13
Pathetic service from FedEx Middelburg!
Pathetic service from Fedex Middelburg! Waited 4 weeks for them to deliver my parcel after numerous calls made to them and e-mails sent, and we are not even 4km away! A guy I spoke to a few weeks back, **** to me and told me that the goods was damaged and had to be sent back to Clicks, but nothing is damaged except the box! I finally received the parcel today after I phoned them AGAIN and vented to a Jacques. When I asked why I am only receiving the parcel now, he came with a lame excuse that they were busy... I ordered this parcel on 28 November on Black Friday! Please don't use them if you want your parcel in a good condition and on time!
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Fedex Express's replyOfficial
02 Jan 2019, 12:47 Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Fedex Express's reply02 Jan 2019, 12:47
Official
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge