GH
Gordon H
1 reviews | Active since Apr 2012
06 Jun 2019, 12:04
Pathetic service from FEDEX
On 3 June I receive a sms stating that they will come and collect my package (RRN-792A-B121) by 5 pm on 5 June. This means staying at home waiting for them
To my great surprise nothing happened after spending the day at home waiting they do not arrive. No phone call no sorry we messed up Nothing, nil, ziltch
On 6 June I contact them to be told they will turn up today (6 June). Which means once again I have to sit at home and wait.
FEDEX WE ALSO HAVE THINGS TO DO GET YOUR ACT TOETHEGR AND GIVE AN APPROIMATE TIME. IF YOU ARE GOING TO BE LATE THE DRIVER CAN CONTACT YOU WHO CAN CONTATC US OR IS THIS ABOVE YOUR COMPREHENSINON????
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Fedex Express's replyOfficial
06 Jun 2019, 12:09 Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tammy Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tammy Collinge
Fedex Express's reply06 Jun 2019, 12:09
Official
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tammy Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tammy Collinge