Pathetic service

The worst service I have even experienced with a import. Fisrt no one did any trouble to phone me for Id to clear my parcel. I phoned and was then informed of documents to sent. Then I sent the documents the same day. sending numerous emails to confirm then was told 3 days later the payment has to be a bank statement that is stamped. Never in my life i have heard or done this. Then sent that without a reply did again do following up after then I heard customs stopped for inspection on Friday. Was told 48/72 hours. Monday started to follow up no success. Then came Tuesday and was told they did not arrange with customs only then arrange. Still no feedback nothing. I am beyond angry as this is fedex at fault. My wedding is tomorrow and you did this. I want my parcel cleared and delivered tomorrow morning. This is a problem on your side not customs. Your workers are terrible and your service will never be used again. First time and this is how you handle parcel. Pathetic