JO
Jonathan O

1 reviews | Active since May 2021

12 May 2021, 13:46

Pathetic Service

I sent a parcel to the USA. After 2 weeks it was declared lost by Fedex. All I received was an email with no apology. Such pathetic service. No compensation for their incompetence. I'm starting to believe it was my fault the way I've been treated.

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Replies (1)
Fedex Express
Fedex Express's reply12 May 2021, 13:54
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie