MW
Marius W

1 reviews | Active since Jul 2013

05 Jan 2020, 13:09

Pathetic service

I have been trying to get hold of the COD department to get a package cleared and delivered for 10 days now. The phone is never answered. Online enquiry forms are ignored. Messages are ignored. Emails are ignored. It is mind boggling that a courier company with such pathetic service can still exist. DO NOT USE THEM!! You WILL regret it.

0
Replies (1)
Fedex Express
Fedex Express's reply06 Jan 2020, 09:08
Official
Hello     
      
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.     
                    
Regards,     
Tammy Collinge