RA
Rayghaana Abrahams-Stellenboom
1 reviews | Active since Oct 2019
28 Oct 2019, 09:21
PATHETIC CUSTOMER SERVICE
PATHETIC service! The clearance department has no idea what the COD department does and visa versa. The COD department NEVER CONTACTS the client for payment so your parcel lays for days - you need to constantly track your parcel and they lie on their online status wrt contacting client. They never do! I wish I could them ZERO STARS!!! Their contact numbers are also 80% of the time never answered!!!
Helpful (0)
Replies (1)0
Replies (1)
Fedex Express's replyOfficial
30 Oct 2019, 14:27 Hello Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tammy Collinge
Regards,
Tammy Collinge
Fedex Express's reply30 Oct 2019, 14:27
Official
Hello Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Regards,
Tammy Collinge
Regards,
Tammy Collinge