DZ
Donovan Z

1 reviews | Active since May 2013

12 Nov 2015, 09:45

Parcel was opened when I received it

Takealot order: *** was opened and resealed when I received the package . The bottom was sealed with a fedex sticker. The top(sides) was cut open and not re-sealed. There was a hole in the package. Items inside was damaged. Plastic Air pockets to keep my items safe was de-flated. Clearly results of someone tampering with my package.

0
Replies (1)
Fedex Express
Fedex Express's reply12 Nov 2015, 09:56
Official
Hello Donovan Law,

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge