MM
Makgabo M

1 reviews | Active since Sept 2017

12 Sept 2017, 12:24

Parcel stuck in clearance

They ask for supporting documents and NEVER get back to you. Called again today only to be told that they require an additional document. Response times are very bad.

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Replies (1)
Fedex Express
Fedex Express's reply12 Sept 2017, 13:18
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge