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Anitta D

1 reviews | Active since Mar 2021

25 Mar 2022, 15:47

PARCEL STILL PENDING

Can someone please assist? I have a parcel that I’m expecting from Hong Kong it’s been pending since the 21st March and it still shows pending up to date. I logged a call two days ago with FedEx but no-one has given me any feedback from FedEx.

My supplier did confirm that the parcel was sent to South Africa but I’m not getting any updates on the system accept “pending “

0
Replies (3)
Fedex Express
Fedex Express's reply25 Mar 2022, 16:05
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards 
Lunga Khoza

Best regards,

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Anitta D's update28 Mar 2022, 09:11
Reviewer Update
Hello. I’m still waiting for someone to assist please
Fedex Express
Fedex Express's reply28 Mar 2022, 16:53
Official
Dear Anitta.
Trusting you are well.
Can you please confirm assistance

Regards
Valdemiro Macome

Best regards,