LM
Lisa M
1 reviews | Active since Aug 2020
24 Aug 2020, 06:30
Parcel missing
I have been calling in fedex in regards to my parcel that has been sent on the 8th June 2020. Its been 3 months now and they keep saying they will escalate the matter the parcel is in customs i must wait for a Call. I called the lady in fedex customs to query and she hung up in my ear. I am terribly disappointed in this company
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Fedex Express's replyOfficial
24 Aug 2020, 09:13Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Fedex Express's reply24 Aug 2020, 09:13
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie