FFLAS
Felix Furtak Lancia Auto SA
1 reviews | Active since Jan 2021
27 May 2023, 14:49
Parcel is stuck and Fedex has no clue what to do.
Fedex shipment: *** This is a collection from Portugal. Fedex collected it from the supplier without verifying the documentation. It was sitting then a week in Paris. Then it was returned to Portugal.It is now sitting a week in Portugal. To date a courier shipping in now hanging for 3 weeks, and FedEx is in no position to say what the status is. It has not been returned to the sender either. Our client cannot drive his car as FedEx is holding the spare part somewhere in Portugal. Another horrific FedEx experience.
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Fedex Express's replyOfficial
30 May 2023, 12:07 Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Lunga Khoza
Lunga Khoza
Fedex Express's reply30 May 2023, 12:07
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order. Regards
Lunga Khoza
Lunga Khoza