IM
Itumeleng M
1 reviews | Active since Mar 2014
19 Dec 2018, 17:14
Package not delivered - OFT1T***6
Hi
I've been waiting for a package which showed as being added on the 'Trip Sheet' on 2018-12-19 08:28. However, at 2018-12-19 14:37 the tracking page updated to '08 - NOT IN/BUSINESS CLOSED'.
Even though the address on the package is residential & furthermore, I did not receive any call from your driver.
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Fedex Express's replyOfficial
20 Dec 2018, 10:16 Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Fedex Express's reply20 Dec 2018, 10:16
Official
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge