LN
Lihle N

1 reviews | Active since Sept 2020

01 Sept 2020, 12:01

Package not delivered

I have a package that was scheduled for delivery on the 24th of August.Since last week Monday I have been calling your customer service but still no one can assist and tell me when and why my package is still not delivered. I was advised to email Shannen McPherson but still she has not responded.Please can someone assist me and help get my package delivered.

0
Replies (1)
Fedex Express
Fedex Express's reply02 Sept 2020, 13:08
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie