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Claudia C
1 reviews | Active since Aug 2016
06 Dec 2018, 13:04
Over Charging clients / lack of communication / incorrect billing.
Over Charging clients / lack of communication / incorrect billing.
Something so simple has turned into one heck of an inconvenience. First and last time Fedex.
Helpful (0)
Replies (3)0
Replies (3)
Fedex Express's replyOfficial
06 Dec 2018, 13:36 Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Fedex Express's reply06 Dec 2018, 13:36
Official
Hello
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.
Regards,
Tamryn Collinge
Fedex Express's replyOfficial
06 Dec 2018, 13:46Hi Claudia,
I have just sent an email to our call center manager with you in copy. Please let me know if you do not receive it.
Regards,
Tammy
I have just sent an email to our call center manager with you in copy. Please let me know if you do not receive it.
Regards,
Tammy
Fedex Express's reply06 Dec 2018, 13:46
Official
Hi Claudia,
I have just sent an email to our call center manager with you in copy. Please let me know if you do not receive it.
Regards,
Tammy
I have just sent an email to our call center manager with you in copy. Please let me know if you do not receive it.
Regards,
Tammy
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Claudia C's updateReviewer Update
10 Dec 2018, 08:47Thank you Leigh, Robyn and Tashlyn for resolving the matter efficiently!!
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Claudia C's update10 Dec 2018, 08:47
Reviewer Update
Thank you Leigh, Robyn and Tashlyn for resolving the matter efficiently!!