DA
Dwayne A

1 reviews | Active since Jun 2017

29 Jun 2017, 10:39

Over charged with no explanation and ignored when I asked for a breakdown.

<p>I have been overcharged and cannot get a breakdown or explanation for why the costs are so exorbatant. Collin Cele and Minah Sibeko have been ignoring my request for clarification on the matter.</p> <p>I am disgusted in Fedex's service and will never be utilizing them again as they are holing my parcel hostage and demand an exorbatant amount to release it. When quering I cannot get a breakdown or explanation. I have subsiquently been ignored now.</p>

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Replies (1)
Fedex Express
Fedex Express's reply29 Jun 2017, 10:46
Official

Hello

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge