WT
Wendi T

1 reviews | Active since Mar 2021

29 Mar 2021, 13:18

Outstanding Service From Lee in George

I would like to give a BIG thumbs up to Lee from Fedex Couriers in George for her Outstanding after hours service... Going the extra mile & keeping in touch with me continuously while she found the outcome to my problem when my passport was delivered & signed for by another person in my complex as I was out. I did not receive an SMS or phone call from the driver regarding my parcel OR to say they had left it with another person whom I didnt know & who signed for it. I had tried to call the driver all day & their phone went to voice mail! Lee came to my rescue with such integrity & efficiency after I was by now panicking as I had a flight leaving 2 days later! Thank you Lee, businesses need more staff like you at the helm! You gave me such peace of mind :-)

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Replies (1)
Fedex Express
Fedex Express's reply29 Mar 2021, 13:28
Official
Thank you for taking the time to write about the experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve.
Regards,
Melanie