CD
Clerisa D
1 reviews | Active since Aug 2012
12 Sept 2015, 10:50
Outrageous billing from TNT couriers
I recently switched couriers from Toll group couriers to TNT couriers.<br> I ordered few items from an overseas supplier to the value of R562.19. I paid courier fees of R880.55 for TNT to bring my order to South Africa.<br> <br> Yesterday I was sent an invoice from TNT to make a further payment of R792.46 - R380 for admin and the remaining for taxes.<br> <br> That means I have spent a total of R1673.01 just for TNT couriers to bring me a parcel that is worth R562.19. This has been the worst experience that I have ever had with a courier service. I will NEVER use them again.<br> <br> I have been using other courier services for years and never experienced this issue!<br>
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Replies (1)Fedex Express's replyOfficial
14 Sept 2015, 07:00Hello Clerisa,
Thank you for bringing this to our attention.
This compliment will be forwarded to the relevant department. The manager in the section will be notified so that the relevant person can be recognized.
Customer Service
***
Thank you for bringing this to our attention.
This compliment will be forwarded to the relevant department. The manager in the section will be notified so that the relevant person can be recognized.
Customer Service
***
Fedex Express's reply14 Sept 2015, 07:00
Official
Hello Clerisa,
Thank you for bringing this to our attention.
This compliment will be forwarded to the relevant department. The manager in the section will be notified so that the relevant person can be recognized.
Customer Service
***
Thank you for bringing this to our attention.
This compliment will be forwarded to the relevant department. The manager in the section will be notified so that the relevant person can be recognized.
Customer Service
***
