FU
Frank U
1 reviews | Active since Jun 2015
28 Sept 2020, 12:36
One of the worst FedEx shipping & customer service experiences!
I can tell you only one thing, if you ever have a problem and query FedEx administration process than you are in trouble as FedEx adopts the duck and dive policy. No feed back, no transparency, no quality control, no superior management. They might just think time plays for them as you want your courier! Worst experience ever. On top, Public Relations just sent a standard notice to give you the impression that somebody looks after you and promises feedback which never materializes. Therefore, rather use e.g. UPS, DHL or Aramex as it can not be worse...
Helpful (0)
Replies (1)0
Replies (1)Fedex Express's replyOfficial
28 Sept 2020, 13:24Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Fedex Express's reply28 Sept 2020, 13:24
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
