ZK
Zee K
1 reviews | Active since Sept 2020
07 Oct 2020, 08:09
ONE MONTH LATER review ...
It's been a month since my last review, since FedEx first made contact on 7 September, to assist me with my package that was due to arrive on 6 August.I have still not received my parcel. It has now been in transit for 3 weeks without any scanned update and unless I ask what the hold up is, I will not be informed of what is needed to get it moving again. It is now at the stage where my problem is being passed on between whomever, which will most likely result in me having to start all over again. I cannot express the disappointment and valid warnings that so many people are giving, should anyone decide to use this company.
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Fedex Express's replyOfficial
07 Oct 2020, 08:23Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Fedex Express's reply07 Oct 2020, 08:23
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie