BR
Brian R

1 reviews | Active since Jun 2023

27 Jun 2023, 12:25

ok

I have had a package waiting in Kempton park since the 31st May 2023, E mails and requests via the website are not responded to and the virtual assailant, not assistant is Virtually useless. If the package has been "Redistributed" tell me and send me my refund. Please don't ignore me and treat me as a non entity. Brian Roberts

0
Replies (2)
Fedex Express
Fedex Express's reply27 Jun 2023, 12:29
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our Resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order.

Fedex Express
Fedex Express's reply27 Jun 2023, 12:31
Official
 Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our Resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order.