ZR
Zante R
1 reviews | Active since Aug 2017
27 Nov 2024, 12:10
Ntsako Tracy Nkuna HORRRIBLE!!!!!!!!
Ntsako Tracy Nkuna is the most USELESS person working at Fedex with their ENTIRE TEAM!!! No one answers the phone, no one replies to emails, they dont bother to help anyone with a package that is more than 2 weeks LATE!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Fedex Express's replyOfficial
27 Nov 2024, 12:39Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will contact you to resolve this as soon as possible. I trust this is in order.
Regards
Resolution desk
Regards
Resolution desk
Fedex Express's reply27 Nov 2024, 12:39
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will contact you to resolve this as soon as possible. I trust this is in order.
Regards
Resolution desk
Regards
Resolution desk
ZR
Zante R's updateReviewer Update
27 Nov 2024, 13:37Nope it’s not in order. Always an excuse, always calls being dropped. Always promises to call back. I actually HATE your South African team.
ZR
Zante R's update27 Nov 2024, 13:37
Reviewer Update
Nope it’s not in order. Always an excuse, always calls being dropped. Always promises to call back. I actually HATE your South African team.
Fedex Express's replyOfficial
27 Nov 2024, 15:09We acknowledge the inconvenience caused by the delay and extend our sincere apologies. Please rest assured, we are actively monitoring the shipment’s progress with the South African Customs team. At this stage, customs clearance is beyond our direct control, but we are committed to ensuring you are updated promptly with any developments.While we understand the frustration, we ask for your patience as we continue to prioritize resolving this issue.
Should you have any further questions, please feel free to reach out
Should you have any further questions, please feel free to reach out
Fedex Express's reply27 Nov 2024, 15:09
Official
We acknowledge the inconvenience caused by the delay and extend our sincere apologies. Please rest assured, we are actively monitoring the shipment’s progress with the South African Customs team. At this stage, customs clearance is beyond our direct control, but we are committed to ensuring you are updated promptly with any developments.While we understand the frustration, we ask for your patience as we continue to prioritize resolving this issue.
Should you have any further questions, please feel free to reach out
Should you have any further questions, please feel free to reach out