Nothing express about TNT Express

<p>I airfreighted a carton of samples out of China with TNT Express on 10th Jan and they arrived in SA 13 January. I have been trying to follow up with TNT to find out where my airfrieght is and over a week ago was advised that the goods were at customs and needed an invoice which I submitted. 4 days later and still no feedback so followed up again and got an email to say the goods were released from customs and should be delivered by now. Followed up again today as I still have received nothing. Not only is this service very shoddy but I could have put these samples on my shipping container end of Dec which I received two weeks ago and went by sea!!</p>