MN
Monique N
1 reviews | Active since May 2019
03 Apr 2023, 11:49
Not releasing parcel
My parcel has been with customs for weeks now. Goods have to be destroyed that doesn't comply. I paid the fee to destroy these goods but still my parcel is not being released nor am I provided with a date of release.
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Fedex Express's replyOfficial
03 Apr 2023, 12:15Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order.
Fedex Express's reply03 Apr 2023, 12:15
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our resolution team will make contact with you directly to resolve this as soon as possible. I trust this is in order.