NONSENSE SERVICE

I've been waiting for delivery since the 14th , when enquiring I was told that the driver couldn't locate the address then the item was sent back to the warehouse. When the driver is lost they call the customer for directs or correct address as in my case they used the incorrect address. Till know 0i haven't received the item and I'm told it has left the warehouse. THIS IS ONE ******* SERVICE YOU CAN TELL EVEN BY THE TONE OF THE CONSULTANT THAT THEY DONT CARE.