KN
Kelebogile N

1 reviews | Active since May 2023

21 Nov 2025, 19:17

Nonsense Service

Fedex does not even deserve one star rating. They are PATHETIC! I placed orders on shein and my order was allocated to them. 1stly on the day I received notification that my order will be delivered, it was not delivered. The Driver did not call and later updated the status to Abnormal delivery. The following day another notification on my oder being delivered was sent. The Driver still did not call me and I got a notification that tje order is delivered. I did not receive the order and I don’t know who did! I called to ask and i had been told they will contact me. I called them 4 good times checking on any updates however there wS nothing! The only thing i was told the driver can not be found from 14:00 to 17:30! The driver could not be found!! The most annoying part is that both orders were R3500+ I honestly am DISAPPOINTED and would NEVER recommend them to anyone! I am also definitely alerting Shein on the nonsense service we are receiving from Fedex🚮🚮🚮🚮🚮

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Replies (1)
Fedex Express
Fedex Express's reply25 Nov 2025, 08:40
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk