non existent service

<p>i am still waiting for a parcel to be delivered by Fedex. it has been here since last week Tuesday. there was no answer on any of the listed phone numbers on Tuesday. when i did get hold of someone on Wednesday they said they woukld come back to me. 4 hrs later i was contacted but couldnt help me. was told to phone TNT as they did the clearing. three days of trying and finally got someone at TNT to send invoice to pay duties. i gave the physical adress for delivery to both the FEDEX person and TNT people and was told this morning when i again enquired at Fedex, no delivery as po box address on waybill. i again gave the physical address and was promised delivery between 12 and 4pm today. tick tock, still waiting. not once have i been called by FEDEX. if i hadnt called about the parcel i wonder what would be happening. what a shame, 20 years ago this was a top class company, now i wouldnt even consider them in the top 10.</p>