TM
Tshepiso M
1 reviews | Active since Jul 2015
23 Mar 2022, 13:28
non existent customer service
I’m very very unhappy with the inefficiency and lack of customer service I’m receiving from FedEx. A parcel has been in their possession for a week or more and I constantly have to follow up with them and they failing to advice me what is the next step. Can I have this resolved today I cannot continue begging to assisted for something I paid for.
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Replies (3)0
Replies (3)
Fedex Express's replyOfficial
23 Mar 2022, 13:44Thank you for taking the time to write about your experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve Kind regards
Valdemiro Macome
Valdemiro Macome
Fedex Express's reply23 Mar 2022, 13:44
Official
Thank you for taking the time to write about your experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve Kind regards
Valdemiro Macome
Valdemiro Macome
TM
Tshepiso M's updateReviewer Update
24 Mar 2022, 10:22Thank you soo much to the gentleman who is handling my query, I appreciate his assistance and how he goes an extra mile to ensure I'm happy. Its very assuring to see there are still passionate customer service consultants out there, I'm grateful .My issue has been resolved with utmost speed.
TM
Tshepiso M's update24 Mar 2022, 10:22
Reviewer Update
Thank you soo much to the gentleman who is handling my query, I appreciate his assistance and how he goes an extra mile to ensure I'm happy. Its very assuring to see there are still passionate customer service consultants out there, I'm grateful .My issue has been resolved with utmost speed.
Fedex Express's replyOfficial
24 Mar 2022, 10:29Thank you for taking the time to write about your experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve Kind regards
leigh Taylor
leigh Taylor
Fedex Express's reply24 Mar 2022, 10:29
Official
Thank you for taking the time to write about your experience that you have had with FedEx. We will ensure that our team members receive the recognition they duly deserve Kind regards
leigh Taylor
leigh Taylor