KE
Kevin E

1 reviews | Active since Jul 2019

05 Aug 2020, 13:53

No way to communicate

I'm writing a review because I have a package stuck at customs and have not been contacted by Fedex and cannot find an email anywhere on the internet. I have filled in a customer service form on your website but have had no response.

0
Replies (3)
Fedex Express
Fedex Express's reply05 Aug 2020, 14:11
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
KE
Kevin E's update06 Aug 2020, 17:47
Reviewer Update
I've forwarded my ID number still no response
KE
Kevin E's update07 Aug 2020, 11:39
Reviewer Update
still no response