JC
Jan-Louis Crafford

1 reviews | Active since Feb 2015

18 Feb 2015, 14:54

No updates on Late Delivery

I've have now twice phoned the Call Center to try and get some kind of update to my late delivery but even the Call Centre people are unable to get a hold of anyone at the Cape Town branch. There hasn't been any update to the status of the delivery since Friday the 13th when it arrived at the Cape Town depot. Waybill number ***

0
Replies (1)
Fedex Express
Fedex Express's reply19 Feb 2015, 09:04
Official
Hello jlocraf,

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge