RA
Richard A
1 reviews | Active since Feb 2024
18 Feb 2025, 09:44
No support or contacts
impossible to contact the phone numbers do not work there is no email support and the only number that works is a bot that does not give you any options to log a complaint about a parcel not received when you system says it was delivered. Your support is truly horrific.
Helpful (0)
Replies (3)0
Replies (3)
Fedex Express's replyOfficial
24 Feb 2025, 08:27Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Fedex Express's reply24 Feb 2025, 08:27
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Fedex Express's replyOfficial
24 Feb 2025, 08:33Good day,
Thank you for reaching out with your feedback and concerns.We value your input and appreciate your patience as we work to address any issues you may have encountered with our service.Please accept our sincere apologies for any inconvenience caused.
To help us thoroughly investigate this matter and provide a prompt resolution, could you kindly provide the tracking number associated with your shipment?We remain committed to resolving this issue as quickly and efficiently as possible
Thank you for choosing FedEx.
Best regards,
Resolution Desk
Thank you for reaching out with your feedback and concerns.We value your input and appreciate your patience as we work to address any issues you may have encountered with our service.Please accept our sincere apologies for any inconvenience caused.
To help us thoroughly investigate this matter and provide a prompt resolution, could you kindly provide the tracking number associated with your shipment?We remain committed to resolving this issue as quickly and efficiently as possible
Thank you for choosing FedEx.
Best regards,
Resolution Desk
Fedex Express's reply24 Feb 2025, 08:33
Official
Good day,
Thank you for reaching out with your feedback and concerns.We value your input and appreciate your patience as we work to address any issues you may have encountered with our service.Please accept our sincere apologies for any inconvenience caused.
To help us thoroughly investigate this matter and provide a prompt resolution, could you kindly provide the tracking number associated with your shipment?We remain committed to resolving this issue as quickly and efficiently as possible
Thank you for choosing FedEx.
Best regards,
Resolution Desk
Thank you for reaching out with your feedback and concerns.We value your input and appreciate your patience as we work to address any issues you may have encountered with our service.Please accept our sincere apologies for any inconvenience caused.
To help us thoroughly investigate this matter and provide a prompt resolution, could you kindly provide the tracking number associated with your shipment?We remain committed to resolving this issue as quickly and efficiently as possible
Thank you for choosing FedEx.
Best regards,
Resolution Desk
Fedex Express's replyOfficial
24 Feb 2025, 16:54Dear Richard,
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.
As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.
We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Best regards,
Resolution Desk
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.
As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.
We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Best regards,
Resolution Desk
Fedex Express's reply24 Feb 2025, 16:54
Official
Dear Richard,
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.
As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.
We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Best regards,
Resolution Desk
Thank you for confirming that your query has been resolved
We appreciate your patience throughout this process and apologize for any inconvenience you experienced.
As your primary point of contact at FedEx, we encourage you to reach out to us directly for any future needs or concerns.
We are committed to ensuring a seamless experience for you at every step.
If you are satisfied with the resolution, I would be grateful if you could share your positive experience on Hellopeter. Your feedback is invaluable in helping us maintain and improve our service.
Thank you for choosing FedEx.
We look forward to serving you again
Best regards,
Resolution Desk