LJ
Lorraine J

1 reviews | Active since Jun 2016

07 Jul 2020, 10:16

No support!!!!

I have called the customer support number for days on end and yet no answer on the ONE time that they did answer the phone they manage to cut me off. This is a company I definitely DO NOT recommend doing business with eve again. My package arrived in SA on 21/06/2020. I do not have an invoice to pay the import tax and this is the problem.

I just want my Invoice from FEDEX to pay them and get my stuff.

0
Replies (1)
Fedex Express
Fedex Express's reply07 Jul 2020, 10:27
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie