ZJ
Zelna J
1 reviews | Active since Nov 2020
30 Nov 2020, 10:01
No service at all.
My parcel is in the country since 25/10/2020 I have sent Emails to Mandla Armstrong, Esmeralda Vorster but they do not answer me back, I also called Sanjeen Lutchman and left 5 messages he just do not call me back, Call center can.t help they put you on hold till the call gets dropped. I import from the USA and do have an Importes code I bring in weekly from the USA . Fedex you guys need to wake-up you loosing a Customer. Zelna Jones ***
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Fedex Express's replyOfficial
30 Nov 2020, 10:14Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie
Fedex Express's reply30 Nov 2020, 10:14
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie
Regards,
Melanie