YA
Yaaseen A

1 reviews | Active since May 2013

18 Jun 2020, 12:26

No service and no refund recieved for 4 months

Very poor service from TNT. In March I recieved a quote to get a parcel collected from Pakistan to be delivered to South Africa. Till now, the parcel has not been collected. Telling me that Pakistan is under lockdown. The lockdown in Pakistan has been uplifted. Now I'm asking for my refund and they are not responding to me. This is utter BS. I want a regional manager to contact me.

0
Replies (1)
Fedex Express
Fedex Express's reply29 Jun 2020, 14:28
Official
 Hello     
       
Thank you for taking the time to write about the experience that you have had with TNT. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust this is in order.     
                     
Regards
Wendisa Mgwebi