No Service
<p>I booked a shipment over 3 weeks ago and have had one call once the shipment was collected to say i would receive my parcel on the 30th of June. It is now the 10th and no one has contacted me and i have called twice.</p> <p> </p> <p>Do not play background music saying you deliver on time all the time when you DO NOT. This is the second time this has happened.</p> <p> </p> <p>The service is terrible and will no longer use you and definitly not recommend.</p> <p> </p>
Kindly be advised that TNT together with many other Gobal companies were affected by a ransomware attack on 27 June. This has had an impact on our system and services.
All TNT depots, hubs and facilities are operational and most TNT services are available. Some customers are still experiencing widespread service and invoicing delays, and manual processes are being used to facilitate a significant portion of TNT operations and customer service functions. We continue to work together to bring critical systems back online.
Related to your specific consignment the team will look into the matter for resolution and will be in contact as soon as possible
TNT Customer Services
T: ***
Dear Gareth
Kindly be advised that TNT together with many other Gobal companies were affected by a ransomware attack on 27 June. This has had an impact on our system and services.
All TNT depots, hubs and facilities are operational and most TNT services are available. Some customers are still experiencing widespread service and invoicing delays, and manual processes are being used to facilitate a significant portion of TNT operations and customer service functions. We continue to work together to bring critical systems back online.
Related to your specific consignment the team will look into the matter for resolution and will be in contact as soon as possible
TNT Customer Services
T: ***
Dear Gareth