No Response to Change of Delivery Address

I phoned FedEx on their after hours number requesting that my delivery address be changed since the original address will be closed until the 20th August due to a COVID incident.

The lady took down the address quickly which I don’t even think she did properly since she didn’t even ask for the town and postal code and she informed me that she will let me know when it has been changed, I have received no response thus far.

I tried phoning this morning and the line is either dead silent or just rings until I get cut off, sent an email but don’t expect a reply from them if this is how they work.

I need the package to be delivered to the following address: House Wife Cafe 5 Orpen Street Goedgedacht Kroonstad Free State 9499