SF
Steven F

1 reviews | Active since Mar 2009

18 May 2020, 11:45

No Response, no delivery

Package LFX*** has been at the facility since 26 March.

0
Replies (2)
Fedex Express
Fedex Express's reply18 May 2020, 11:51
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management tealm will make contact with you directly to resolve this as soon as possible . I trust this is in order.

Regards
Leigh

SF
Steven F's update18 May 2020, 12:18
Reviewer Update
Rapid response and resolution by Leigh. I understand the increased volumes and the impact with reduced staff and I would have preferred to resolve this via the Fedex website but that attempt didnt bear any fruit.
Thank you again