cC
cyphrlunch C
1 reviews | Active since Apr 2017
30 Nov 2021, 13:09
No response by email or phones. No customer service at all.
Fedex made a mistake on my invoice for imported goods. I immediately notified them by phone & email. Almost a week later with no response and I need my goods. I have the name of the person at FedEx who changes invoices but he does not respond per email either. Im completely hopeless to resolve this and get my goods.
Helpful (0)
Replies (3)0
Replies (3)
Fedex Express's replyOfficial
30 Nov 2021, 14:25Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
Fedex Express's reply30 Nov 2021, 14:25
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards
Brenda
cC
cyphrlunch C's updateReviewer Update
01 Dec 2021, 08:13Thank you for stating a reply but nothing has changed on my tracking number im still awaiting the invoice or payment request for the tracking number. It's been 3 business days now.
cC
cyphrlunch C's update01 Dec 2021, 08:13
Reviewer Update
Thank you for stating a reply but nothing has changed on my tracking number im still awaiting the invoice or payment request for the tracking number. It's been 3 business days now.
cC
cyphrlunch C's updateReviewer Update
02 Dec 2021, 11:49Still awaiting a resolution. They still don't answer phones or emails.
cC
cyphrlunch C's update02 Dec 2021, 11:49
Reviewer Update
Still awaiting a resolution. They still don't answer phones or emails.