NO PRIORITY SHIPPING, YET WE ARE PAYING FOR IT!!!

Item: Fedex Express
Rating: 1

FedEx knows very well that due to the global pandemic, only 1 flight moves out of Dubai in a week, they fail to communicate this to clients and wait for clients to pay for priority shipment and not get their packages on time, regardless of the fact that some of the items being shipped are essentials and need to get to the end-users.

Why do you have to keep charging people for priority shipping when you know categorically that you cant honor said shipment, this means you are knowingly taking money from people for service you know you cant render.

if this isn't tantamount to ***** i don't know what is.

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Replies (1)

Fedex Express's replyOfficial

16 May 2020, 06:56

Dear Phillip We do understand your concern and the urgency of your shipment. COVID-19 has changed the world and our way of life overnight. FedEx continues to move critical and life-saving medical shipment and are operating to and from impacted countries as restrictions allow as well as adhering to all regulations and guidelines from government authorities related to containment of the virus. These restrictions are however disrupting the global supply chain. The limited flights as well as constant cancellations are beyond the control of Fedex. We will contact you shortly to discuss your concerns

Kind regards
Leigh

Fedex Express's reply16 May 2020, 06:56

Official