dG
dirk G

1 reviews | Active since Dec 2018

24 Dec 2018, 13:59

no parcel after struggling to get hold of them and last time just not answering their phones.

Please note that this is a really bad service, still no delivery. I phoned Fedex again, and now they're just not answering the calls, promised delivery on Friday and today but still nothing.

0
Replies (2)
Fedex Express
Fedex Express's reply24 Dec 2018, 14:04
Official
 
Hello 

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order. 

Regards, 

Tamryn Collinge 
dG
dirk G's update24 Dec 2018, 16:10
Reviewer Update
Thanks, after 3 hours of posting, you sorted out and got the package delivered. This help bringing back the trust. Regards