DZ
Donovan Z

1 reviews | Active since May 2013

26 Nov 2015, 12:44

No feedback after investigation of damaged parcel

I have yet to receive any feedback of my complaint TWO WEEKS ago! My parcel arrived damaged and was opened and re-sealed with a fedex sticker. The top part was not even closed!! Packaging of items inside was damaged and may even be used.

0
Replies (1)
Fedex Express
Fedex Express's reply26 Nov 2015, 16:18
Official
Hello Donovan Law,

Dear Mr Law I have located your query and will escalate to management for resolution please accept my apology for the lack of feedback
kind regards Leigh