mM
melanie M
1 reviews | Active since Oct 2016
15 Aug 2019, 19:12
No delivery of goods after 6 weeks
I have been waiting 6 weeks for my shipment from China. My goods have been sitting at customs clearance in JHB since 2 July. I have paid 3 different invoices from TNT for VAT, Duties and then extra fine for incorrect submission of info to SARS. It is now 7 days since I have paid what I hope is the final invoice, and still no word of my goods. Phone calls are not answered, and emails are not rep**** to.
Helpful (0)
Replies (2)0
Replies (2)
Fedex Express's replyOfficial
20 Aug 2019, 12:10Dear Valued Customer
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.Kindly supply nine digit TNT tracking number. The issue will be raised with the relevant management team.
Assuring your of our best attention at all times.
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.Kindly supply nine digit TNT tracking number. The issue will be raised with the relevant management team.
Assuring your of our best attention at all times.
Fedex Express's reply20 Aug 2019, 12:10
Official
Dear Valued Customer
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.Kindly supply nine digit TNT tracking number. The issue will be raised with the relevant management team.
Assuring your of our best attention at all times.
Thank you for bringing this to our attention. We would like to apologize for the inconvenience caused.Kindly supply nine digit TNT tracking number. The issue will be raised with the relevant management team.
Assuring your of our best attention at all times.
mM
melanie M's updateReviewer Update
23 Aug 2019, 15:15Hello,
I provided my nine digit TNT tracking number four days ago, and still I have no idea what the hold up is for the delivery of my goods.
I provided my nine digit TNT tracking number four days ago, and still I have no idea what the hold up is for the delivery of my goods.
mM
melanie M's update23 Aug 2019, 15:15
Reviewer Update
Hello,
I provided my nine digit TNT tracking number four days ago, and still I have no idea what the hold up is for the delivery of my goods.
I provided my nine digit TNT tracking number four days ago, and still I have no idea what the hold up is for the delivery of my goods.