GH
Gareth H

1 reviews | Active since Mar 2009

04 Dec 2015, 15:48

No Delivery - Lies

I am waiting on a parcel sent overnight. yesterday (03/12/2015) it was out on delivery and they said that the business was closed (at 10am I dont think so - LIES) even though there was someone here until 5pm. Today same thing is happening parcel is out on delivery and its 4pm and no courier has pitched up. WHY DO WE PAY EXTRA FOR OVERNIGHT!!!

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Replies (1)
Fedex Express
Fedex Express's reply04 Dec 2015, 16:13
Official
Hello barfish,

Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue. A member of our management team will make contact with you directly to resolve this as soon as possible.
I trust this is in order.

Regards,
Tamryn Collinge