NO DELIVERY AND NO ANSWERS (***)
My wedding dress was ordered from [URL Removed] in February 2016 and according to tracking results on TNT website, arrived in Johannesburg on the 16th of March 2016. According to the tracking system the shipment has been in transit from Johannesburg to Sandton since the 1st of April 2016?????<br> <br> This is the tracking results from 01 Apr 2016 to 12 Apr 2016 - Johannesburg Shipment Arrived At Tnt Location <br> <br> No dress has been received to date (12 April 2016).<br> <br> When trying to contact TNT on the number supp**** together with the tracking number there was no answer for days.<br> <br> When we eventually got through to an operator (after holding for 28 minutes), we were informed that we needed to send the invoice and proof of payment through in order for the dress to be delivered (no one thought that it would be a good idea to contact the customer to inform them of this requirement). We emailed the required documents through to the given email address immediately, but never got a reply.<br> <br> After posting a complaint on their Facebook page last week, an update of what is causing the delay was promised, needless to say - STILL NO ANSWERS!!<br> <br> This is totally unacceptable, extremely disappointed!!!