BS
Ben S

1 reviews | Active since Mar 2009

17 Aug 2020, 19:19

No delivery after 2 months - I just want feedback

Order shipped 16 June 1 day after placing it - that's how successful companies do it. After repeated follow ups, 2 months later with no responses to my email I still have no parcel. This is not the South African Post Office - this is meant to be a slick international courier.

0
Replies (1)
Fedex Express
Fedex Express's reply17 Aug 2020, 19:55
Official
Thank you for taking the time to write about the experience that you have had with FedEx. Please allow us a short while to investigate the circumstances around this issue.  A member of our management team will make contact with you directly to resolve this as soon as possible. I trust that this is in order.
Regards,
Melanie